Privacy & Disclaimer

Sunshine Cove Realty is committed to protecting the privacy of information collected about visitors to our sites, in particular personal information that can be used for individual identification. Our Privacy Statement governs the manner in which your personal information will be handled by our office. To ensure you are aware of any changes, please review our statement intermittently and remember if you have any concerns regarding our Statement, please contact our office immediately.

Collection of your Personal Information

We collect Personal information from you knowingly and voluntarily and only collect information that is necessary for us to ascertain your needs and requirements regarding the services our office provides. It is our intention that this statement will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

How We Collect Personal Information

Your personal information is collected when you:

• complete the Contact Us detail on either the Sunshine Cove Realty or the Sunshine Cove Website;
• contact our office to request being included on one of our mailing lists,
• make an enquiry about our services,
• visit our web site,
• apply for a job with us,
• become a client or debtor of the company.

How we use the information we collect

Personal information submitted is used only for the purpose for which it is submitted unless we disclose other uses in our Privacy Statement or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.

Use of the information for a secondary purpose

We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

• where you have consented,
• where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way, or
• where we are permitted or required by law, or it is in the interests of public safety to do so.

Information Quality, Security and Correcting Information

At Sunshine Cove Realty we will endeavour to ensure that all information collected is accurate and well maintained. Computer access to this information is password controlled.

We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

Our employees and any contractors whom provide services related to our information systems are obliged to respect our company (s) confidentiality of any personal information held by us. It should be noted however, we will not be held responsible for events arising from unauthorised access to your personal information.

At your request you can nominate deletion from our data collection or you may provide an update to the information that we hold regarding your personal details.

Disclosure

You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.

Links to other sites

Where we have provided links to Web sites outside of our web site, it must be reiterated that these linked sites are not under our control, and therefore we cannot accept responsibility for the conduct of companies. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions and privacy statement associated to the website.

What to do if you have a Privacy Complaint

Our aim is to ensure that we treat all collected personal information with respect and care. If you have a concern or complaint relating to how we have collected or used your personal information, we would appreciate the opportunity to remedy and resolve your concern or complaint.

Sunshine Cove Realty has a complaints register for this purpose, all privacy complaints will be dealt with in a timely manner. Should you have a complaint or concern, please address it to Licensee in Charge, Sunshine Cove Realty, PO Box 1408 Maroochydore or email to penny@sunshinecoverealty.com. In the unlikely event that the matter cannot be resolved, then the matter should be referred to the Office of the Federal Privacy Commissioner.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the website of the Australian Federal Privacy Commissioner’s at www.privacy.gov.au.